To ensure a seamless shopping experience, we provide comprehensive information about our shipping process.

Shipping Methods

Free Shipping: Enjoy free shipping for all orders within the US. Please expect your custom-made doll to arrive in 6-8 weeks.
Expedited Shipping: Choose expedited shipping for an extra $39.99, and your custom-made doll will be delivered within 3-4 weeks.
International Shipping: Orders outside the US take approximately 8-10 weeks to arrive. Shipping costs range from $19.99 to $39.99, depending on the country. Please note that customers are responsible for settling any customs fees and duties related to their order.
Delivery Date Estimate: You will find an estimated delivery date on the product page.

Refunds, Returns and Exchanges

Customer satisfaction is our priority. If you’re not completely happy with your custom-made doll, refer to our dedicated Refund and Returns policy on our website for instructions on initiating a refund.

More Information

If you have further questions or need assistance with shipping or any other aspect of your order, our customer support team is friendly and here to help. Feel free to reach out to us, and we’ll be delighted to assist you.