By using our website and placing an order, you agree to be bound by the following terms and conditions:

Ordering

• All orders must be placed through our website.
• We reserve the right to reject any order, at our discretion.
• We will confirm receipt of your order by email.

Payment

• Payment must be made in full at the time of ordering.
• We accept major credit cards and PayPal as forms of payment.
• We will not begin production on your custom doll until payment has been received and cleared.

Production and Shipping

• Production time for custom made-to-order dolls can take up to 3-9 weeks.
• We will provide you with an estimated shipping date upon receipt of your order.
• Shipping costs are calculated at checkout.
• We are not responsible for any delays caused by shipping carriers.

Returns and Refunds

• Due to the nature of our custom made-to-order dolls, we do not accept returns or offer refunds once you approved your doll.
• If there is an issue with your doll upon receipt, please contact us immediately and we will work with you to resolve the issue.

Intellectual Property

• The dolls sold on our website are protected by copyright and other intellectual property rights.
• You may not copy or reproduce any dolls or their images without our express permission.

Disclaimer

• We take great care in creating our custom made-to-order dolls, but please be aware that they are not exact replicas of the person they are modeled after.
• We are not responsible for any damages or injury caused by the use of our dolls.

Limitation of Liability

• Our liability to you in connection with any product purchased through our website is strictly limited to the purchase price of that product.
• We will not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with the use of our website or the purchase of our products.

Changes to Terms and Conditions

• We reserve the right to make changes to these terms and conditions at any time.
• Your continued use of our website following any changes indicates your acceptance of the new terms and conditions.

By placing an order on our website, you agree to be bound by these terms and conditions. If you have any questions, please contact us before placing your order.